Privacy Policy
Effective date: 1 January 2025
This Privacy Policy explains how Rakish Window Care (“we”, “us”, “our”) collects, uses, and safeguards personal information when you visit our website, request a quote, or engage our window cleaning services in Delhi NCR.
Information we collect
- Contact details: name, phone, email, and address provided via forms or phone calls.
- Service details: property type, access notes, photos you share for estimates.
- Usage data: pages visited, device/browser info, and cookie identifiers.
How we use your information
- Provide quotes, schedule visits, and deliver services you request.
- Send service updates, invoices, and safety notices.
- Improve website performance and measure marketing effectiveness.
Legal basis
We process personal data based on your consent, to perform a contract, and for our legitimate interests (e.g., customer service, safety, and fraud prevention).
Sharing and disclosure
We do not sell personal data. We may share data with vetted service providers (e.g., payment processors, hosting, map/embed services) under confidentiality obligations, and disclose when required by law or to protect safety.
Cookies
Our site uses cookies for essential functions and analytics. You can control cookies via your browser settings. See our Cookies Policy for details.
Data retention
We keep service records for as long as necessary to fulfil contracts and comply with legal obligations, typically up to 7 years for invoicing records.
Your rights
Subject to applicable law, you may request access, correction, deletion, or restriction of your data. To exercise these rights, contact us at contact@rakishjstl.org.
Security
We apply technical and organisational measures including access controls, encrypted transport (HTTPS), and staff training. No method is 100% secure, but we continuously improve our practices.
International transfers
Some providers may process data outside India. We ensure appropriate safeguards are in place, such as contractual protections.
Contact
Rakish Window Care, A-42, 3rd Floor, Connaught Place, New Delhi, Delhi 110001 • Phone: +91 11 4112 7853 • Email: contact@rakishjstl.org